If we deal with these people according to their needs they will feel satisfaction and believe on mediator to solve their issues.

1.       Mediation is based mostly on communication skills of mediators to solve the problems. If mediators have good communication skills can insist the people toward problem solving. People attract when facilitation of mediators with efficient style of talking listen. Listen carefully about needs of both parties and deal with them according to their needs and self-interest. If we deal with these people according to their needs they will feel satisfaction and believe on mediator to solve their issues.